Goob11 Terms and Conditions

Goob11 is an online Sports Betting and gaming platform serving users in Bangladesh. These Terms and Conditions form a legally binding agreement between goob11 and its members. It is your responsibility to read and fully understand these terms before using any goob11 service.

These Terms and Conditions are governed by the applicable laws of Bangladesh. Any disputes will fall under the jurisdiction of Bangladeshi courts. goob11 reserves the right to amend these terms at any time, and continued use of the platform after any changes will be treated as your acceptance of the revised terms.

Goob11's services include Sports Betting, Live Casino, slots, and other online gaming activities. These Terms and Conditions apply equally to all of these services.

To register an account and use goob11's services, you must meet the following requirements:

• You must be at least 18 years or older Must be.
• You must register using complete, accurate, and truthful personal information.
• Each individual only one account can create.
• You must update your information promptly if any details change.
• You are solely responsible for keeping your account password secure.

During registration, you must provide a valid email address and mobile number, which will be used for verification. goob11 may request additional identity verification documents at any time.

Identity Verification (KYC)

Goob11 may request that you complete a KYC (Know Your Customer) process when required. This may involve submitting a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until KYC verification is complete.

Goob11 strictly prohibits anyone under 18 from using the platform. Protecting minors is one of our highest priorities.

• If any user's age appears suspicious, we will suspend the account immediately.
• If age cannot be verified, funds deposited to the account will not be returned.
• Parents and guardians are advised to take appropriate measures to prevent minors from accessing goob11.

Deposits on goob11 are currently supported via bKash, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum Deposit Amount: BDT 100
• Maximum Single Deposit Limit: BDT 50,000
• Daily Maximum Deposit Limit: BDT 1,00,000
• Deposits are usually credited to your account within a few minutes.
• Only payment methods registered in your own name may be used.

Depositing from a third-party account is strictly prohibited. Any such deposit detected will be returned and the account may be subject to investigation.

Payment Verification

Goob11 reserves the right to verify any deposit. If a payment appears suspicious, it may be temporarily held and our team will reach out to you.

The following conditions apply when withdrawing winnings from goob11:

• Minimum Withdrawal Amount: BDT 500
• Daily Maximum Withdrawal Limit: BDT 5,00,000
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals may be put on hold if KYC verification has not been completed.

Goob11 is not responsible for withdrawal delays caused by payment providers. That said, we always aim to process withdrawals as quickly as possible.

Goob11 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are detailed in the relevant offer. The following general conditions apply to all bonuses:

• Each bonus's Wagering Requirement separately — typically 10 to 30 times the bonus amount.
• Wagering must be completed within a specified period after the bonus is claimed.
• Multiple bonuses cannot be active at the same time.
• Bet limits may apply to certain games when playing with bonus funds.
• Goob11 reserves the right to modify or cancel any promotion at any time.

Bonus Abuse

If bonus abuse is suspected, goob11 may void the bonus and investigate the associated account. Using multiple accounts or providing false information to claim bonuses is strictly prohibited.

The following general rules apply to all betting on goob11:

• Once a bet is confirmed, it cannot be cancelled.
• Goob11 reserves the right to void odds that were incorrectly displayed due to a technical error.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Goob11 may suspend payments if suspicious betting patterns are detected.
• Live betting may be subject to delays, and goob11 accepts no liability in such cases.

Match Fixing & Fraud

Goob11 maintains a zero-tolerance policy on match fixing and any form of fraud. If a member is found to be involved in such activity, their account will be permanently closed and the relevant authorities will be notified.

The following activities are strictly prohibited on goob11:

• Creating or operating more than one account.
• Opening an account using someone else's identity.
• Placing bets using automated software, bots, or scripts.
• Attempting to exploit any technical vulnerability of the platform.
• Money laundering or transactions involving illegal funds.
• Unauthorised access to another member's account.
• Abusive behaviour or threats directed at goob11 staff.

Goob11 may suspend or terminate an account under the following circumstances:

• Violation of these Terms and Conditions.
• Registering with false or incomplete information.
• If the account has been inactive for an extended period (generally more than 12 months).
• In response to a court order or government directive.
• If you submit a request to close your account yourself.

If you wish to close your account voluntarily, please notify our support team. It is your responsibility to withdraw all valid balances before the account is closed.

Goob11 is deeply committed to responsible betting. We want our members to enjoy gaming in a healthy, controlled way. To support this, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Setting a maximum stake per single bet.
• Self-Exclusion: Temporarily excluding yourself from the platform for a set period.
• Cooling-Off Period: Option to take a temporary break.

If you feel your betting habits are getting out of control, please contact our support team or visit our Responsible Gaming Visit the page.

Goob11 takes the protection of your personal information very seriously. Our full privacy policy is available separately. In brief:

• We do not sell your information to third parties.
• Your information is used solely for the purpose of providing our services.
• All data is protected with SSL encryption.
• Information may be shared with authorities when required by law.

For more details, visit our Privacy Policy read.

Goob11 reserves the right to update these Terms and Conditions at any time. If changes are made, a notice will be posted on the website and sent to your registered email address. Continued use of the platform after any such changes will be considered your acceptance of the updated terms.

For any questions or complaints, please contact our support team. We are available 24 hours a day, 7 days a week.